Please review the following letter: CHART SWAP LETTER
MSN has been utilizing Chartswap.com since Sept 2015 for Billing Requests, Balance Verifications, Balance Reductions and Insurance Updates. We ask that you please upload your requests to Chartswap.com. Requests sent to us by mail or fax can take several weeks to be processed and uploaded into Chartswap.
Requests must list the name of the Radiology Group (this is not Management Service Network) as all charges are under one account number by Provider, regardless of the facility.
You can select to have your requests sent to you for a fee by mail, fax or electronically. Requests are filled but not available for viewing until the invoice is paid to Chartswap. When the request is completed, a notification will be sent to the email provided by your office.